Veuillez noter que ces frais n’incluent pas le billet d’avion et l’hébergement. Pour plus de détails concernant les frais de transport aérien et d’hébergement, veuillez contacter le service client d’Easy Trade Africa.

Veuillez noter que ces frais concernent les services d’inspection d’usine standard. Si vous avez des besoins particuliers en matière d'inspection d'usine, veuillez contacter le service client d'Easy Trade Africa.

Our factory inspection service is charged per inspection visit. The price listed on the link is for a single inspection. If you require multiple products to be inspected during the same visit, please contact our customer service team for a customized quote.

Please do not make any payment directly through this link. Kindly contact the Easy Trade Africa sales team before subscribing to our membership to ensure the best service and guidance. 

1. Scope of Service

ETA’s factory inspection service includes an on-site visit to the supplier’s facility to assess the production capabilities, quality control processes, and general working environment. A comprehensive inspection report will be provided to the client following the visit.

2. Inspection Fee

The inspection fee is a fixed rate that does not cover ETA's transportation, accommodation, and labor costs associated with the inspection. This fee is payable in advance to confirm the service.

3. Service Timeline

Once the payment is received and the inspection is scheduled, ETA will conduct the inspection within the agreed timeframe. The report will be delivered to the client within 2-3 business days after the inspection.

4. Cancellation Policy

The inspection fee is non-refundable once payment is made. Cancellations requested by the client must be submitted in writing at least 48 hours before the scheduled inspection date. However, any fees paid are non-refundable, as they cover the preparation and scheduling costs associated with the inspection service.

5. Inspection Limitations

The inspection is limited to verifying visible quality and compliance factors at the supplier’s premises. ETA does not guarantee the quality of goods beyond the inspected items or offer product testing unless specified.

6. Confidentiality

All information obtained during the inspection will be kept confidential and shared only with the client. ETA will not disclose any inspection details to third parties unless required by law.

7. Liability

ETA’s liability is limited to providing an accurate inspection report based on the observations at the time of inspection. ETA is not responsible for any subsequent changes in the production process or the condition of goods post-inspection.

8. Communication

Any queries or clarifications related to the inspection process or findings should be directed to ETA's customer service team.