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Frequent Asked Questions

Welcome to Easy Trade Africa's FAQ section, your go-to resource for quick answers to common questions about our platform. Whether you're curious about shipping, payments, or account management, find the solutions you need here!

Frequent Asked Questions


Q: What is Easy Trade Africa?

A: Easy Trade Africa is a trading company that specializes in providing sourcing and supply chain solutions for various industries in Africa. We connect African retailers, merchants, and businesses with reliable suppliers and manufacturers to meet their product needs.


Q: Does Easy Trade Africa provide OEM/ODM services?

A: Yes, Easy Trade Africa offers OEM/ODM (Original Equipment Manufacturer/Original Design Manufacturer) services. We collaborate with manufacturers to develop customized products according to the specific requirements and branding of our clients.


Q: Can Easy Trade Africa handle logistics and shipping?

A: Yes, Easy Trade Africa provides comprehensive logistics and shipping solutions. We have established partnerships with reliable logistics providers to ensure efficient transportation and delivery of products to our clients' desired locations.


Q: How can I make an order with Easy Trade Africa e-Shop?

A: We recommend you to read our Order Policy before placing an order online. Please note that the price displayed on our website is for reference only. Due to variations in shipping fees for different countries, we advise you to confirm the total amount with us via email before making the payment. This ensures accurate pricing and a smooth transaction process.


Q: What industries does Easy Trade Africa serve?

A: Easy Trade Africa serves a wide range of industries, including home appliances, office supplies, machinery tools, fabric and textiles, infrastructure and construction, automobiles, cosmetics and beauty, renewable energy, and more. We strive to cater to the diverse requirements of our clients.


Q: How does Easy Trade Africa ensure product quality?

A: Product quality is of utmost importance to us. We work with trusted suppliers and manufacturers who meet international quality standards. We conduct rigorous quality inspections and audits to ensure that the products meet our clients' expectations.


Q: How can I request a quote or inquire about a specific product?

A: To request a quote or inquire about a specific product, you can contact us through our website, email, or phone. Our team will promptly respond to your queries and provide the necessary information or pricing details.

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